

Best Western Chicago Downtown-River North Overview
First Impressions
Walking into Best Western Chicago Downtown-River North, you immediately get that “this is exactly where I need to be” feeling. The lobby has this clean, modern vibe without trying too hard — honestly, it’s refreshing after dealing with some of the stuffier downtown hotels. What really struck me was how the staff actually seemed to know what they were doing, which sounds basic but you’d be surprised how rare that is in Chicago’s hotel scene.
Location That Actually Matters
Here’s the thing about River North — it’s where locals go when they want to feel like tourists in their own city. You’re literally steps from the Magnificent Mile, but you’re not drowning in the chaos of it. I mean, you can walk to Navy Pier in about fifteen minutes, and the Red Line is close enough that you don’t need to think twice about getting around. The restaurant scene here is incredible too — there’s this little Italian place called Osteria Via Stato just around the corner that most guidebooks miss completely. The neighborhood offers diverse dining options and entertainment venues within walking distance.
The Room Experience
The room itself is what I’d call “smartly designed” — everything you need without the clutter that makes you feel like you’re living in a showroom. The beds are actually comfortable (not just hotel-marketing comfortable), and the windows give you decent views of the neighborhood. You know what I appreciated most? The parking situation — having private parking in downtown Chicago is like finding a unicorn, and it saves you from the nightmare of street parking or paying $40 a night at some random garage. The thoughtful layout maximizes comfort and functionality.
What Sets It Apart
This three-star hotel punches above its weight class, honestly. The Wi-Fi actually works throughout the building, the elevators don’t take forever, and the housekeeping staff pays attention to details. I’ve stayed at fancier places in Chicago that couldn’t get these basics right. Plus, the whole River North area has this energy that’s hard to describe — it’s busy but not overwhelming, sophisticated but not pretentious. The hotel delivers reliable service and modern amenities.
Why Guests Love It
Couples especially seem to get it — there’s something about the neighborhood that just works for romantic getaways or weekend trips. You can walk to dinner, catch a show, or just wander around without feeling like you’re fighting the city. The hotel gives you a solid home base without breaking the bank, and in a place like Chicago where location can make or break your trip, that’s pretty much everything. It’s the kind of place where you spend your time exploring the city instead of hiding in your hotel room, which is exactly how it should be. Guests appreciate the balance of comfort, convenience, and value.
Locals suggest to book apartments in Chicago around West Loop for chef-driven restaurants, street art walks, and market halls.
Best Western Chicago Downtown-River North Accommodations
| Accommodation | Details |
|---|---|
| King Room | 1 extra-large double bed for 2 adults, 1 child |
| Double Room with Two Double Beds | 2 double beds for 4 adults, 3 children |
| King Suite | 1 extra-large double bed for 3 adults, 2 children |
| Double Suite with Two Double Beds | 2 double beds for 6 adults, 4 children |
| Deluxe King Suite with Roll-In Shower – Disability Access | 1 extra-large double bed for 4 adults, 3 children |
| King Suite with Bath Tub – Disability Access | 1 extra-large double bed for 4 adults, 3 children |
| Deluxe King Suite | 1 extra-large double bed for 4 adults, 3 children |
| One-Bedroom King Suite | 1 extra-large double bed for 4 adults, 3 children |
| King Room – Disability Access | 1 extra-large double bed for 3 adults, 2 children |
| Two-Bedroom Suite with One King and Two Double Beds with Sofa Bed – Non-Smoking | for 8 adults, 7 children |
| Larger Double Room with Two Double Beds | 2 large double beds for 5 adults, 4 children |
| Double Room with Two Double Beds and Bath Tub – Mobility Accessible | 2 large double beds for 4 adults, 3 children |


Reviews of Best Western Chicago Downtown-River North
Tammy from Australia (8/10)
Friendly staff, cleanliness and location.
You can easily walk to some nearby attractions and within a few mins walk is walgreens and a few food options.Franshesca from United States (8/10)
Friendly staff and very clean
Mackenzie from United States (9/10)
They let us check in early after we got off of our train ride! Very helpful.
Michael from United States (6/10)
Recently updated, comfortable bed.
Gabriel from Romania (8/10)
Location
Maria from United States (6/10)
Mikiya from United States (8/10)
The pool was VERY clean and the rooftop was dope.
Prabhath from United States (6/10)
Has good parking even though they charge for parking like all other hotels in the area. Parking fees are also comparatively cheaper.
Nuzhdov from United States (8/10)
The location is good. In the center but quite enough
April from United States (8/10)
I enjoyed how close it was to restaurants and shopping nice walk through the city felt comfortable and safe
Facilities
General:
- Vending machine (drinks)
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Non-smoking rooms
- Room service
Bathroom:
- Toilet paper
- Hairdryer
Outdoors:
- Outdoor furniture
- Sun terrace
- Terrace
Wellness:
- Fitness/spa locker rooms
- Fitness
- Fitness centre
Food & Drink:
- Bar
- Restaurant
Languages spoken:
- English
- Spanish
Cleaning services:
- Daily housekeeping
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- Smoke alarms
- Key card access
Reception services:
- Concierge service
- Luggage storage
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre
Indoor swimming pool Free!:
- Open all year
- All ages welcome
- Pool is on rooftop
- Heated pool
- Pool/beach towels


House Rules at Best Western Chicago Downtown-River North
Pets:
- Pets are not allowed.
Groups:
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 11:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
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