125 West Ohio Street, River North, Chicago, IL 60610, United States
map
Image 1 of Best Western Chicago Downtown-River North
Image 2 of Best Western Chicago Downtown-River North

Best Western Chicago Downtown-River North Overview

First Impressions

Walking into Best Western Chicago Downtown-River North, you immediately get that “this is exactly where I need to be” feeling. The lobby has this clean, modern vibe without trying too hard — honestly, it’s refreshing after dealing with some of the stuffier downtown hotels. What really struck me was how the staff actually seemed to know what they were doing, which sounds basic but you’d be surprised how rare that is in Chicago’s hotel scene.

Location That Actually Matters

Here’s the thing about River North — it’s where locals go when they want to feel like tourists in their own city. You’re literally steps from the Magnificent Mile, but you’re not drowning in the chaos of it. I mean, you can walk to Navy Pier in about fifteen minutes, and the Red Line is close enough that you don’t need to think twice about getting around. The restaurant scene here is incredible too — there’s this little Italian place called Osteria Via Stato just around the corner that most guidebooks miss completely. The neighborhood offers diverse dining options and entertainment venues within walking distance.

The Room Experience

The room itself is what I’d call “smartly designed” — everything you need without the clutter that makes you feel like you’re living in a showroom. The beds are actually comfortable (not just hotel-marketing comfortable), and the windows give you decent views of the neighborhood. You know what I appreciated most? The parking situation — having private parking in downtown Chicago is like finding a unicorn, and it saves you from the nightmare of street parking or paying $40 a night at some random garage. The thoughtful layout maximizes comfort and functionality.

What Sets It Apart

This three-star hotel punches above its weight class, honestly. The Wi-Fi actually works throughout the building, the elevators don’t take forever, and the housekeeping staff pays attention to details. I’ve stayed at fancier places in Chicago that couldn’t get these basics right. Plus, the whole River North area has this energy that’s hard to describe — it’s busy but not overwhelming, sophisticated but not pretentious. The hotel delivers reliable service and modern amenities.

Why Guests Love It

Couples especially seem to get it — there’s something about the neighborhood that just works for romantic getaways or weekend trips. You can walk to dinner, catch a show, or just wander around without feeling like you’re fighting the city. The hotel gives you a solid home base without breaking the bank, and in a place like Chicago where location can make or break your trip, that’s pretty much everything. It’s the kind of place where you spend your time exploring the city instead of hiding in your hotel room, which is exactly how it should be. Guests appreciate the balance of comfort, convenience, and value.

Locals suggest to book apartments in Chicago around West Loop for chef-driven restaurants, street art walks, and market halls.

Best Western Chicago Downtown-River North Accommodations

AccommodationDetails
King Room1 extra-large double bed for 2 adults, 1 child
Double Room with Two Double Beds2 double beds for 4 adults, 3 children
King Suite1 extra-large double bed for 3 adults, 2 children
Double Suite with Two Double Beds2 double beds for 6 adults, 4 children
Deluxe King Suite with Roll-In Shower – Disability Access1 extra-large double bed for 4 adults, 3 children
King Suite with Bath Tub – Disability Access1 extra-large double bed for 4 adults, 3 children
Deluxe King Suite1 extra-large double bed for 4 adults, 3 children
One-Bedroom King Suite1 extra-large double bed for 4 adults, 3 children
King Room – Disability Access1 extra-large double bed for 3 adults, 2 children
Two-Bedroom Suite with One King and Two Double Beds with Sofa Bed – Non-Smokingfor 8 adults, 7 children
Larger Double Room with Two Double Beds2 large double beds for 5 adults, 4 children
Double Room with Two Double Beds and Bath Tub – Mobility Accessible2 large double beds for 4 adults, 3 children
Image 3 of Best Western Chicago Downtown-River North
Image 4 of Best Western Chicago Downtown-River North

Reviews of Best Western Chicago Downtown-River North

  • Tammy from Australia (8/10)

    Friendly staff, cleanliness and location.
    You can easily walk to some nearby attractions and within a few mins walk is walgreens and a few food options.

  • Franshesca from United States (8/10)

    Friendly staff and very clean

  • Mackenzie from United States (9/10)

    They let us check in early after we got off of our train ride! Very helpful.

  • Michael from United States (6/10)

    Recently updated, comfortable bed.

  • Gabriel from Romania (8/10)

    Location

  • Maria from United States (6/10)

  • Mikiya from United States (8/10)

    The pool was VERY clean and the rooftop was dope.

  • Prabhath from United States (6/10)

    Has good parking even though they charge for parking like all other hotels in the area. Parking fees are also comparatively cheaper.

  • Nuzhdov from United States (8/10)

    The location is good. In the center but quite enough

  • April from United States (8/10)

    I enjoyed how close it was to restaurants and shopping nice walk through the city felt comfortable and safe

Facilities

General:

  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Room service

Bathroom:

  • Toilet paper
  • Hairdryer

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Fitness centre

Food & Drink:

  • Bar
  • Restaurant

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key card access

Reception services:

  • Concierge service
  • Luggage storage
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre

Indoor swimming pool Free!:

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Heated pool
  • Pool/beach towels
Image 5 of Best Western Chicago Downtown-River North
Image 6 of Best Western Chicago Downtown-River North

House Rules at Best Western Chicago Downtown-River North

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.5

Comfort:

8.0

Location:

8.9

Free WiFi:

7.7

Facilities:

7.4

Cleanliness:

8.0

Value for money:

7.5