

Best Western Plus Hawthorne Terrace Hotel Overview
First Impressions
Walking up to the Best Western Plus Hawthorne Terrace Hotel, you immediately notice it’s not your typical chain property. This three-star hotel sits on a tree-lined stretch of North Broadway in Lakeview, and honestly, the neighborhood vibe hits you right away — it feels more like a boutique spot than a standard business hotel. The building itself has character, with its brick facade fitting naturally into Chicago’s residential landscape. You know what struck me most? How quiet it felt despite being right in the heart of one of the city’s most vibrant neighborhoods.
Location & Neighborhood
The Lakeview location is actually what makes this place special — I mean, couples consistently rate it 9.5 out of 10, and after spending time here, I totally get why. You’re walking distance to Wrigley Field (Cubs fans, you know what that means), and the lakefront is just a few blocks east. The neighborhood has this perfect mix of local coffee shops, restaurants, and bars that aren’t touristy but welcome visitors. Lincoln Park Zoo is close enough for a morning jog, and getting downtown on the Red Line takes maybe 15 minutes. It’s one of those spots where you feel like you’re living in Chicago rather than just visiting it.
The Room Experience
The rooms at Best Western Plus Hawthorne Terrace Hotel are well, exactly what you’d expect from a solid three-star property — clean, comfortable, and thoughtfully laid out. Nothing fancy, but everything works properly, which honestly matters more than people think. The beds are actually quite comfortable (I’m picky about this), and the bathrooms are updated without being flashy. What I appreciated most was the attention to small details — good lighting for reading, enough outlets near the bed, and blackout curtains that actually block out the morning light. The rooms facing Broadway can get a bit of street noise, but it’s the gentle hum of city life rather than anything disruptive.
Breakfast & Amenities
The continental breakfast setup is better than most chain hotels manage — they’ve got both continental and buffet options, which gives you some flexibility depending on your morning schedule. I mean, it’s not going to compete with the brunch spots down the street, but for getting fueled up before exploring the city, it does the job well. The fact that they have on-site parking is huge for Chicago — seriously, if you’re driving in the city, this alone might make your decision. The staff seems genuinely familiar with the neighborhood too, so they’re actually helpful when you’re looking for restaurant recommendations or figuring out the best way to get somewhere.
Why Guests Love It
What keeps people coming back to this place is really the combination of location and reliability. You’re staying in one of Chicago’s best neighborhoods without paying downtown prices, and the hotel delivers exactly what it promises without any unpleasant surprises. The recent guest rating of 9.6 for location isn’t just marketing speak — when you can walk to great restaurants, catch a Cubs game, and still easily access the rest of the city, you start to understand why this spot works so well. It’s the kind of place that locals would actually recommend to visiting friends, which says something about how well it fits into the neighborhood.
Locals suggest to book apartments in Chicago around West Loop for chef-driven restaurants, street art walks, and market halls.
Best Western Plus Hawthorne Terrace Hotel Accommodations
| Accommodation | Details |
|---|---|
| Standard King Room | 1 extra-large double bed for 2 adults, 1 child |
| Double Room with Two Double Beds | 2 double beds for 4 adults, 3 children |
| Queen Room | 1 large double bed for 2 adults, 1 child |
| King Room – Disabilty Access | 1 extra-large double bed for 2 adults, 1 child |
| King Room with Street View – Non-Smoking | 1 extra-large double bed for 2 adults, 1 child |
| King Suite with Kitchenette and Street View – Non-Smoking | 1 extra-large double bed for 2 adults, 1 child |
| King Room with Mobility Accessible Walk In Shower | 1 extra-large double bed for 2 adults, 1 child |
| King Room with Jacuzzi | 1 extra-large double bed for 3 adults, 2 children |
| Deluxe Double Room with Two Double Beds | 2 double beds and 1 sofa bed for 5 adults, 4 children |
| King Suite with Kitchenette and Street View – Annex | 1 extra-large double bed for 2 adults, 1 child |
| Two-Bedroom King Suite with Living Area – Non-Smoking | 2 extra-large double beds for 4 adults, 3 children |
| King Loft Suite with Sofa Bed and Kitchenette – Annex | 2 extra-large double beds for 5 adults, 4 children |
| Two Room King Suitewith Roll-In Shower – Disability Access | 2 extra-large double beds for 4 adults, 3 children |
| Two-Bedroom King Suite with Two King Beds and Kitchenette – Non-Smoking | 2 extra-large double beds for 4 adults, 3 children |


Reviews of Best Western Plus Hawthorne Terrace Hotel
Cynthia from United States (9/10)
The rooms are spacious and beautifully decorated!
Angie from United States (8/10)
Na
Carol from United States (9/10)
I was surprised that the breakfast area was a nook. It's a very small area to service what it was supposed to service. For the price of the room, I expected breakfast to be more ample. It was stocked very well by a very hard-working person. She was constantly in motion making sure everyone had what they needed.
Mary from United States (8/10)
Everything was great except the elevator was constantly on the fritz.
Tammy from United States (7/10)
Close to venue
Jennifer from United States (7/10)
Room was well appointed, great size, clean and updated. Included breakfast was a nice bonus. Location is great in close walking distance to restaurants and sites (Wrigley Field, etc)
Lena from United States (7/10)
Hobbs from United States (8/10)
Was neutral , I booked the wrong location. Had to. drive across town to get to Wrigley Field
Laurie from United States (9/10)
The location of this property cannot be beat. This is my second time staying here, and given its proximity to friends, family and the Broadway corridor, I imagine it will not be my last.
The hotel is perfect for what it is. If you are expecting luxurious, you will be disappointed. This is a clean, convenient, comfortable stay for anyone looking for a hotel in this north side neighborhood.Robert from United States (9/10)
Breakfast was good.
Facilities
General:
- Shared lounge/T V area
- Vending machine (snacks)
- Vending machine (drinks)
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Lift
- Facilities for disabled guests
- Non-smoking rooms
Kitchen:
- Microwave
- Refrigerator
Parking:
- Electric vehicle charging station
- Accessible parking
Bathroom:
- Toilet paper
- Hairdryer
Outdoors:
- Outdoor furniture
- Terrace
Wellness:
- Fitness
- Hot tub/Jacuzzi
- Fitness centre
- Sauna
Activities:
- Golf course (within 3 km)
Living Area:
- Desk
Food & Drink:
- Tea/Coffee maker
Accessibility:
- Lower bathroom sink
- Higher level toilet
- Wheelchair accessible
Languages spoken:
- English
- Spanish
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
Media & Technology:
- Flat-screen TV
Reception services:
- Invoice provided
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre


House Rules at Best Western Plus Hawthorne Terrace Hotel
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 11:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
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