720 South Michigan Avenue, Chicago Loop, Chicago, IL 60605, United States
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Hilton Chicago Overview

First Impressions

Walking into the Hilton Chicago on South Michigan Avenue, you immediately get that classic downtown hotel vibe — you know, the kind where business travelers mix with tourists clutching their deep-dish pizza recommendations. It’s a solid three-star property that doesn’t try to be something it’s not, which I actually appreciate. The lobby has that timeless feel without being stuffy, and honestly, the staff seems genuinely happy to help rather than just going through the motions.

Location That Actually Matters

Here’s the thing about staying in the Chicago Loop — you’re literally in the middle of everything that matters. I mean, you can walk to Millennium Park in about ten minutes, and Grant Park is right there when you need some green space after all that concrete. The Michigan Avenue location puts you close to the Art Institute (which you should absolutely visit), and you’re walking distance to both the lakefront and some seriously good food. Couples seem to get this — they’ve rated the location 9.2, and I can see why. The neighborhood offers endless dining options and cultural attractions within easy reach.

The Room Experience

The room I stayed in was exactly what you’d expect from a well-maintained Hilton — clean, comfortable, and functional without any real surprises. The beds are actually pretty decent, and the windows give you either city views or glimpses of the lake depending on which side you’re on. What I liked was that everything worked properly — the AC, the wifi, the shower pressure. Sometimes that’s all you really need after a long day of walking around the city. The furnishings are modern and the layout maximizes comfort.

Breakfast and Practical Stuff

The breakfast setup here is more comprehensive than I expected — they’ve got continental options, but also American classics, plus vegetarian and gluten-free choices if that’s your thing. You can even grab breakfast to go, which is perfect when you want to eat by the lake or you’re rushing to catch a morning museum opening. There’s parking available at the hotel too, which in downtown Chicago is honestly a relief if you’re driving in from somewhere else. The on-site facilities make your stay more convenient.

Why Guests Love It

Look, this isn’t the fanciest hotel in Chicago, but it gets the fundamentals right in a city where location really matters. You’re paying for that Michigan Avenue address and the ability to walk to most of what you came to see. The restaurant downstairs is decent for a quick meal, and the whole place just feels reliable — like you can focus on exploring the city instead of worrying about your accommodations. For the price point and the location, it’s one of those places that makes sense, especially if you plan to spend most of your time out and about anyway. This property delivers solid value for travelers seeking a well-positioned base.

Hilton Chicago Accommodations

AccommodationDetails
Double Room with Two Double Beds2 double beds for 4 adults, 3 children
King Room1 extra-large double bed for 2 adults, 1 child
Double Room with Two Double Beds and Lake View2 double beds for 4 adults, 3 children
Double Room with Two Double Beds and Two Bathrooms2 double beds for 4 adults, 3 children
King Room with Lake View1 extra-large double bed for 2 adults, 1 child
High Floor Superior King Room1 extra-large double bed for 2 adults, 1 child
High Floor Superior Double Room with Two Double Beds2 double beds for 4 adults, 3 children
Junior King Suite1 extra-large double bed for 2 adults, 1 child
Double Room1 double bed for 2 adults, 1 child
Double Room with Two Double Beds with Lakeview – Disability Accessible2 double beds for 4 adults, 3 children
King Room with Lake View – Disability Accessible1 extra-large double bed for 2 adults, 1 child
King Room – Hearing Access1 extra-large double bed for 2 adults, 1 child
Double Room with Two Double Beds – Disability Access2 double beds for 4 adults, 3 children
King Room with Bath Tub – Mobility and Hearing Access1 extra-large double bed for 2 adults, 1 child
One-Bedroom Parlor Suite1 extra-large double bed for 2 adults, 1 child
King Room with Roll-In Shower – Mobility/Hearing Accessible1 extra-large double bed for 2 adults, 1 child
High Floor Superior Room with Two Double Beds – Disability Access with Roll-In Shower1 double bed for 4 adults, 3 children
High Floor Superior Double Room with Two Double Beds – Hearing Accessible2 double beds for 4 adults, 3 children
High Floor Superior King Room – Disability Access with Tub1 extra-large double bed for 2 adults, 1 child
High Floor Superior King Room – Disability Access with Roll-In Shower1 extra-large double bed for 2 adults, 1 child
High Floor Superior King Room – Hearing Accessible1 extra-large double bed for 2 adults, 1 child
Double Room with Two Double Beds – Hearing Accessible2 double beds for 4 adults, 3 children
Luxury Two Bedroom Suite1 extra-large double bed for 6 adults, 4 children
Queen Room with Two Queen Beds2 large double beds for 4 adults, 3 children
Queen with Two Queen Beds – Lake View2 large double beds for 4 adults, 3 children
Queen Room with Two Queen Beds and Two Bathrooms2 large double beds for 4 adults, 3 children
Junior King Suite – Hearing Access1 extra-large double bed for 2 adults, 1 child
High Floor Superior Queen Room with Two Queen Beds2 large double beds for 4 adults, 3 children
Parlor Room with Murphy Bed1 sofa bed for 2 adults, 1 child
Two-Bedroom Suite with Parlor2 double beds and 1 extra-large double bed for 6 adults, 4 children
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Reviews of Hilton Chicago

  • Rosie from Papua New Guinea (8/10)

    The hotel environment. Hospitality staff friendly.

  • Amanda from United States (7/10)

    Room was large and clean

  • Jakob from United States (7/10)

    Awesome location

  • Patricia from United States (8/10)

    bed was fine.

  • Luziga from Tanzania (8/10)

    Room facilities

  • Sharon from United States (8/10)

    Close to everything

  • Purifoy from United States (7/10)

    The breakfast was great. I liked the old school charm of the hotel. The wait staff at breakfast was helpful.

  • Ava from United States (8/10)

    I like the location and the room.

  • Tekenia from Bahamas (9/10)

    The proximity to the main attractions in Chicago.

  • Andrea from United States (9/10)

    Location, friendly staff, pool, room.

Facilities

General:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Laptop safe
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms

Kitchen:

  • Refrigerator

Parking:

  • Parking garage
  • Accessible parking

Bathroom:

  • Free toiletries
  • Hairdryer

Outdoors:

  • Picnic area
  • Outdoor furniture
  • Sun terrace

Wellness:

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental
  • Walking tours

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • English
  • Spanish
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Reception services:

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
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House Rules at Hilton Chicago

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.3

Comfort:

8.3

Location:

9.0

Free WiFi:

8.2

Facilities:

8.1

Cleanliness:

8.3

Value for money:

7.2