

Hotel Description
A Sophisticated Oasis in the Heart of the Windy City
Nestled in the vibrant heart of Chicago’s Loop district, the Hyatt Place Chicago/Downtown – The Loop stands as a beacon of modern sophistication and unparalleled hospitality. Rated 8.2 out of 10 by discerning travelers and boasting 3 gleaming stars, this hotel is a true gem in the city’s bustling urban landscape.
Situated at 28 North Franklin Street, the Hyatt Place Chicago/Downtown – The Loop is perfectly positioned to immerse guests in the energy and excitement of the Windy City. Steps away from some of the city’s most iconic landmarks, renowned cultural institutions, and world-class dining and entertainment, this hotel offers the ultimate in convenience and accessibility.
As you step through the hotel’s welcoming doors, you’ll be greeted by a warm and inviting ambiance that sets the tone for your stay. The lobby, adorned with sleek, contemporary furnishings and accented by soft, natural light, creates a serene and welcoming atmosphere that instantly puts you at ease.
The hotel’s 206 guest rooms and suites are designed with the modern traveler in mind, offering a harmonious blend of style and comfort. Each room features a spacious layout, plush bedding, and thoughtful amenities that cater to your every need. Sink into the plush, pillowtop mattress and let the stresses of the day melt away as you bask in the gentle glow of the room’s modern decor.
For those seeking to stay connected, the Hyatt Place Chicago/Downtown – The Loop provides complimentary high-speed Wi-Fi throughout the property, ensuring seamless access to the digital world. Whether you’re here for business or pleasure, you’ll appreciate the convenience and efficiency of the hotel’s tech-forward offerings.
Elevate your dining experience at the Hyatt Place Chicago/Downtown – The Loop’s on-site restaurant, where a tantalizing array of culinary delights awaits. Savor the flavors of locally sourced ingredients and expertly crafted dishes that showcase the best of Chicago’s vibrant food scene. Pair your meal with a handcrafted cocktail or a selection from the hotel’s extensive wine list, and enjoy a truly memorable dining experience.
But the hotel’s offerings extend far beyond its guestrooms and dining venues. Guests can indulge in a refreshing dip in the indoor swimming pool, where they can unwind and recharge amid serene surroundings. The state-of-the-art fitness center, equipped with the latest cardio and strength-training equipment, caters to those who wish to maintain their fitness routines while on the road.
For business travelers, the Hyatt Place Chicago/Downtown – The Loop provides a suite of modern meeting and event spaces, complete with cutting-edge audiovisual technology and dedicated event planning services. Whether you’re hosting a corporate meeting, a social gathering, or a special occasion, the hotel’s versatile event spaces and attentive staff will ensure your event is a resounding success.
Beyond the hotel’s exceptional amenities and services, the Hyatt Place Chicago/Downtown – The Loop’s prime location is a true highlight. Surrounded by the iconic skyscrapers, bustling streets, and vibrant cultural landscape of the Loop, the hotel offers unparalleled access to the city’s most sought-after attractions.
Within walking distance, guests can explore the renowned Art Institute of Chicago, marvel at the architectural masterpieces of the Chicago Riverwalk, or immerse themselves in the lively energy of Millennium Park. The nearby Pedway system, an underground network of climate-controlled walkways, provides a convenient and weather-protected way to navigate the city, making it easy to discover the hidden gems and local favorites that Chicago has to offer.
Whether you’re a first-time visitor or a seasoned Chicago enthusiast, the Hyatt Place Chicago/Downtown – The Loop is the perfect home base for your urban adventure. With its impeccable service, luxurious accommodations, and unbeatable location, this hotel is a true standout in the city’s hospitality landscape.
Escape the ordinary and embrace the extraordinary at the Hyatt Place Chicago/Downtown – The Loop, where the heart of the Windy City beats with a vibrant rhythm that will captivate your senses and leave you longing to return.
Rooms
- King Room with Sofa Bed and View with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
- Queen Room with Two Queen Beds and View with 1 sofa bed and 2 large double beds for 5 adults, 4 children
- King Room with Sofa Bed and Roll-In Shower – Disability Access with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
- King Room with Sofa Bed and Accessible Tub – Disability Access with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
- Queen Room with Two Queen Beds and Roll-In Shower – Disability Access with 1 sofa bed and 2 large double beds for 5 adults, 4 children
- Queen Room with Two Queen Beds, Sofa Bed and Accessible Tub with 1 sofa bed and 1 large double bed for 5 adults, 4 children
- King Room with Sofa Bed with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
- Queen Room with Two Queen Beds and Sofa Bed with 1 sofa bed and 2 large double beds for 5 adults, 4 children
- Specialty King Room with Sofa Bed and Roll-in Shower – Disability Access with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
- Specialty King Room with Sofa Bed with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
- Corner King Room with Sofa Bed and View with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children


Reviews
Grackel from Switzerland (9/10)
Everything! We stay at this hotel every summer and it never disappoints. The location is wonderful, the staff are awesome, and the breakfast is good value.
Raj from India (8/10)
Everything was good except that i found the location a bit far from all the main attractions.
Guilherme from United States (7/10)
Nice gym
Shatavius from United States (9/10)
Nice location. Convenient to other things Downtown.
Kavita from India (9/10)
Excellent location. Good rates
Sonal from United States (7/10)
It was clean and the room was comfortable.
Antonio from Panama (8/10)
The location is unbeatable and the courtesy water bottles were deeply appreciated. I stayed in a very comfortable room with enough space.
Katherine from United States (8/10)
The room was pretty spacious and comfortable. I enjoyed the gym and my kids liked the pool. There were several train lines nearby and the hotel was a 20 minute walk to Millenium park. The area was quiet but not much in the way of restaurants. It was a business area so not much activity during the weekend.
Shonderek from United States (8/10)
Room was nice sized
Jeffrey from United States (7/10)
Customer service
Facilities
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
General:
- Grocery deliveries
- Minimarket on site
- Shared lounge/T V area
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Heating
- Car hire
- Lift
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Wake up service/Alarm clock
Kitchen:
- Refrigerator
Parking:
- Parking garage
- Electric vehicle charging station
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Wellness:
- Fitness
- Fitness centre
Activities:
- Pub crawls
- Cycling
Living Area:
- Seating Area
- Desk
Food & Drink:
- Coffee house on site
- Fruits
- Wine/champagne
- Kid-friendly buffet
- Kid meals
- Special diet menus (on request)
- Snack bar
- Bar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Auditory guidance
- Visual aids: Tactile signs
- Visual aids: Braille
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
Room Amenities:
- Sofa bed
Languages spoken:
- English
- Spanish
Cleaning services:
- Daily housekeeping
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- DVD player
- Radio
- Fax
- Telephone
- TV
- Pay-per-view channels
Reception services:
- Invoice provided
- Private check-in/check-out
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Indoor swimming pool Free!:
- Opening times
- Open all year


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Check-in:
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
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