151 East Wacker, Chicago Loop, Chicago, IL 60601, United States
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Image 1 of Hyatt Regency Chicago
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Hyatt Regency Chicago Overview

First Impressions

Walking into the Hyatt Regency Chicago, you’re immediately struck by how this four-star hotel manages to feel both grand and approachable. The lobby buzzes with that perfect mix of business travelers and tourists — you know you’re in the heart of downtown when the energy is this palpable. What really caught my attention was how the staff seemed genuinely glad to see guests, not just going through the motions you sometimes get at big chain hotels.

Location That Actually Matters

Honestly, the location on East Wacker is about as central as you can get in Chicago without paying Loop premium prices everywhere you turn. You’re literally steps from the Chicago River, and I mean that — you can see the water from some rooms. The architectural boat tours pick up right nearby, which is clutch if you’re doing the tourist thing. What couples seem to love (and the 9.6 location rating backs this up) is how walkable everything becomes from here. Millennium Park is a pleasant stroll, and you’ve got that gorgeous Riverwalk right at your doorstep.

The Room Experience

The room I stayed in faced the river, and honestly, waking up to that view never got old during my three-night stay. The beds really do live up to the hype — I’m usually a light sleeper, but something about the mattress quality and the way they’ve soundproofed these rooms just works. The bathrooms are well-appointed without being flashy, and there’s actually enough counter space for two people to get ready without bumping into each other. Small thing, but the blackout curtains are properly installed, which you’d be surprised how many hotels mess up.

Dining and Practical Stuff

The breakfast setup is more flexible than I expected — they’ve got the full American buffet if you want to linger, but the grab-and-go option actually has decent quality items, not just sad pastries. The restaurant on-site serves solid food, though honestly, with Chicago’s incredible dining scene right outside, I’d probably venture out for dinner. Parking is available, which in downtown Chicago is basically a small miracle, though it’ll cost you — but that’s just the reality of staying in the Loop.

Why Guests Love It

What keeps people coming back here is how the hotel strikes this balance between being professional enough for business travelers but relaxed enough that you don’t feel like you need to whisper in the hallways. The location score of 9.6 isn’t just numbers — it reflects how easy this place makes exploring Chicago, whether you’re here for deep-dish pizza or architectural tours. You’re paying for that prime real estate, sure, but when you can walk to Navy Pier, catch a Cubs game via easy transit, and still feel like you’re staying somewhere with genuine hospitality, it actually feels worth it.

Hyatt Regency Chicago Accommodations

AccommodationDetails
King Room with Accessible Shower – Disability Access1 extra-large double bed for 3 adults, 2 children
King Room with Accessible Tub – Disability Access1 extra-large double bed for 3 adults, 2 children
Queen Room with Two Queen Beds and Accessible Tub – Disability Access2 double beds for 4 adults, 3 children
Queen Room with Two Queen Beds – High Floor2 large double beds for 4 adults, 3 children
Junior Suite1 extra-large double bed for 3 adults, 2 children
Deluxe Queen Room with Two Queen Beds2 large double beds for 4 adults, 3 children
King Room1 extra-large double bed for 3 adults, 2 children
Queen Room with Two Queen Beds2 double beds for 4 adults, 3 children
Queen Room1 large double bed for 2 adults, 1 child
Skyline Junior Suite1 extra-large double bed for 3 adults, 2 children
King Room with City View1 extra-large double bed for 3 adults, 2 children
Queen Room with Two Queen Beds and City View2 large double beds for 4 adults, 3 children
Suite1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
King Room with Lake View1 extra-large double bed for 3 adults, 2 children
Queen Room with Two Queen Beds and Lake View2 large double beds for 4 adults, 3 children
Junior Suite with River View1 extra-large double bed for 3 adults, 2 children
King Room with City View and Accessible Tub1 extra-large double bed for 3 adults, 2 children
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Reviews of Hyatt Regency Chicago

  • Bhushan from India (9/10)

    Superb Riverside location in Down town, 2 min walk from Shopping, nice locations and lot of food options around. Fantastic view, Nice clean new property Safe place to stay

  • Paul from United Kingdom (9/10)

    All good

  • Damian from United Kingdom (7/10)

    Perfect location, friendly staff, but they should explain everything much better during check in. They didn't give us much information about the hotel etc.

  • Eleri from United Kingdom (9/10)

    Hyatt Regency was very welcoming from the moment we walked in through the doors. There is a nice atmosphere around atrium/ reception areas. The room was very nice too.

  • Brian from Canada (7/10)

    Location

  • Hilary from United Kingdom (9/10)

    Everything, it was the perfect location to explore Chicago. Comfortable rooms & lovely surroundings

  • Kushala from United States (8/10)

    Location, friendly staff, restaurants on site.

  • Jan from Australia (9/10)

    Position energy of staff and guests

  • Mariana from Mexico (9/10)

    Friendly staff, very comfortable rooms and a very well equipped and new gym.

  • Larry from United States (9/10)

    Breakfast was great especially the Waiter.

Facilities

Bedroom:

  • Alarm clock

General:

  • Minimarket on site
  • Shared lounge/T V area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Kitchen:

  • Refrigerator

Parking:

  • Valet parking
  • Parking garage
  • Electric vehicle charging station

Bathroom:

  • Free toiletries
  • Hairdryer

Wellness:

  • Fitness
  • Fitness centre

Activities:

  • Live sport events (broadcast)

Food & Drink:

  • Coffee house on site
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker

Languages spoken:

  • Bulgarian
  • Czech
  • German
  • Greek
  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Dutch
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Turkish
  • Ukrainian
  • Urdu
  • Vietnamese
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Great for your stay:

  • Parking
  • 4 restaurants
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Valet parking
  • Tour desk
  • Parking garage
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Image 6 of Hyatt Regency Chicago

House Rules at Hyatt Regency Chicago

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.9

Comfort:

8.9

Location:

9.5

Free WiFi:

8.2

Facilities:

8.7

Cleanliness:

8.8

Value for money:

7.9