20 West Kinzie Street, River North, Chicago, IL 60654, United States
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Kinzie Hotel Overview

First Impressions

Walking into the Kinzie Hotel feels like discovering one of those well-kept secrets that locals don’t really want to share. This four-star boutique property sits right on West Kinzie Street in River North, and honestly, the location couldn’t be better — I mean, couples are rating it 9.6 out of 10, which tells you something. The lobby has this understated elegance that doesn’t try too hard, you know? It’s polished without being stuffy, which pretty much sets the tone for your entire stay.

Location & Neighborhood

Here’s what I love about staying in River North — you’re literally in the thick of everything that makes Chicago exciting. The hotel puts you within walking distance of the Magnificent Mile, but you’re also close enough to the Loop that grabbing dinner downtown is no big deal. What’s really nice is how easy it is to get around from here. The Red and Brown Line stops are close by, and if you’re driving, there’s actually private parking right at the hotel (which, trust me, is a huge deal in this part of the city). I’ve stayed in places where you end up walking six blocks just to find your car.

The Room Experience

The rooms here are what I’d call thoughtfully designed — not massive, but everything feels intentional. The beds are genuinely comfortable, and I’m someone who usually has trouble sleeping in hotels. There’s something about the way they’ve set up the lighting and the overall vibe that just works. Each room has these nice touches that show someone actually thought about what travelers need, rather than just checking boxes on a corporate checklist. The bathrooms are well-appointed too, with good water pressure (always a concern in older buildings).

Morning Routine

Breakfast is continental style, which I know can be hit or miss depending on the place. Here, it’s actually done well — fresh options, decent coffee, and they don’t make you feel rushed. What I appreciate is that they keep it simple but quality, rather than trying to do too much and failing. If you’re someone who prefers to explore the neighborhood for breakfast though, you’ve got some fantastic options within a few blocks. The staff can point you toward some local spots that aren’t just the obvious tourist places.

Why Guests Love It

Look, there are flashier hotels in Chicago, but the Kinzie Hotel gets the fundamentals right in a way that matters for actual travelers. The location score of 9.6 isn’t just a number — it reflects how easy this place makes your Chicago experience. You’re not fighting traffic to get anywhere interesting, you’re not overpaying for basic services, and you’re staying somewhere that feels connected to the city rather than isolated from it. It’s the kind of place where you end up having a better trip than you expected, partly because the hotel just doesn’t get in the way of enjoying Chicago.

Kinzie Hotel Accommodations

AccommodationDetails
Deluxe King Room1 extra-large double bed for 2 adults
Deluxe Queen Room with Two Queen Beds2 double beds for 4 adults, 2 children
Deluxe King City View Room1 extra-large double bed for 2 adults
Deluxe Queen Room with Two Queen Beds City View2 large double beds for 4 adults, 2 children
Deluxe King – Disability Access1 extra-large double bed for 2 adults
Deluxe Queen Room with Two Queen Beds – Disability Access2 large double beds for 4 adults, 2 children
One-Bedroom Suite1 extra-large double bed and 2 × 1 sofa bed for 4 adults, 2 children
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Reviews of Kinzie Hotel

  • Nicole from United States (9/10)

    The bed was so comfortable and the hotel was very clean. The staff was also very friendly. I also liked how safe it was. You had to use the key to get to the different floors. The gym was very clean and well-supplied. There were a lot of close bars and restaurants.

  • Konstantinos_koud from Greece (8/10)

    The hotel is located just outside the Chicago loop, close to most of the attractions by walking, close to a Metro (CTA) station and the Start line of the Chicago Marathon (max 15min). The room and WC were very spacious, clean with very comfortable bed.

  • Krista from United States (8/10)

    Close to all the things we wanted to do

  • Jeanette from United States (8/10)

    Great

  • Cheryl from United States (9/10)

    Several Restaurants nearby .

  • Renae from United States (9/10)

    Location, Breakfast

  • Pin-fang from United States (7/10)

    Complementary breakfast and evening drinks. Spacious room. Great staff. Bottles water. Location is close to everything!

  • Cinnamon from United States (9/10)

    Friendly staff always cheery and helpful. They offer some nice extras like Happy Hour and free waters when needed. Great location.

  • Gerald from United States (7/10)

    Breakfast was excellent. Location was good.

  • Debra from United States (9/10)

    Clean & updated

Facilities

General:

  • Pet bowls
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Parking:

  • Valet parking
  • Accessible parking

Wellness:

  • Massage
  • Fitness centre

Food & Drink:

  • Fruits
  • Wine/champagne
  • Breakfast in the room

Accessibility:

  • Visual aids: Braille
  • Lower bathroom sink
  • Wheelchair accessible

Languages spoken:

  • Arabic
  • Bosnian
  • German
  • English
  • Spanish
  • French
  • Hindi
  • Lithuanian
  • Russian
  • Serbian
  • Urdu
  • Yoruba
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Safety deposit box

Reception services:

  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Great for your stay:

  • Parking
  • Pets allowed
  • WiFi available in all areas
  • Fitness centre
  • Room service
  • Facilities for disabled guests
  • Non-smoking rooms
  • Valet parking
  • Private parking
  • Massage

Entertainment and family services:

  • Board games/puzzles
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House Rules at Kinzie Hotel

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.0

Comfort:

9.0

Location:

9.4

Facilities:

8.6

Cleanliness:

9.0

Value for money:

8.1