323 East Wacker Drive, Chicago Loop, Chicago, IL 60601, United States
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Hotel Description

Nestled in the heart of the bustling Chicago Loop, the Swissotel Chicago stands tall as a beacon of luxury and elegance. Situated at 323 East Wacker Drive, this stunning hotel offers an unparalleled experience, seamlessly blending modern amenities with a touch of Swiss sophistication.

As guests step through the grand entrance, they are immediately captivated by the hotel’s striking architectural design. The building’s sleek, contemporary facade is a testament to the Swissotel’s commitment to innovative and visually appealing aesthetics. The towering glass atrium floods the lobby with an abundance of natural light, creating a warm and inviting atmosphere that sets the tone for the entire stay.

The hotel’s 661 guestrooms and suites are meticulously designed to cater to the discerning traveler. Each room is a harmonious blend of form and function, featuring plush bedding, an array of high-end furnishings, and state-of-the-art technology. Guests can relax in the comfort of their own private oasis, enjoying breathtaking views of the Chicago skyline or the serene Chicago River through floor-to-ceiling windows.

The attention to detail extends beyond the guest rooms, as the Swissotel Chicago offers a wealth of amenities and services to ensure a truly exceptional experience. The hotel’s fitness center is a haven for health-conscious travelers, equipped with the latest cardio and strength-training equipment, as well as a spa offering a range of rejuvenating treatments.

Culinary delights abound at the Swissotel, with several on-site dining options to satisfy every palate. The award-winning restaurants, overseen by a team of talented chefs, serve up mouthwatering cuisine that celebrates the rich cultural diversity of Chicago. From locally-sourced ingredients to innovative flavor combinations, each dish is a testament to the hotel’s commitment to culinary excellence.

For those seeking to host events or meetings, the Swissotel Chicago offers an impressive array of flexible event spaces. The hotel’s expansive ballrooms and meeting rooms are equipped with state-of-the-art audiovisual technology and can accommodate gatherings of all sizes, from intimate business meetings to grand social events.

Beyond the hotel’s exceptional facilities, the Swissotel’s prime location in the heart of the Chicago Loop puts guests in close proximity to the city’s most iconic landmarks and attractions. The Magnificent Mile, Navy Pier, and the city’s renowned museums and theaters are all within easy reach, allowing guests to immerse themselves in the vibrant culture and energy of Chicago.

The Swissotel Chicago has earned a well-deserved reputation for its unwavering commitment to excellence, consistently delivering an exceptional experience to its guests. With a Scored rating of 8.5 and a 4-star designation, the hotel has firmly established itself as a premier destination for travelers seeking the ultimate in luxury, comfort, and service.

Whether visiting for business or leisure, the Swissotel Chicago promises to captivate and delight, leaving an indelible impression on all who step through its doors. From the impeccable accommodations to the impeccable service, this hotel sets a new standard for hospitality in the heart of one of America’s most dynamic and celebrated cities.

Rooms

  • Classic Lakeview 1 King with 1 extra-large double bed for 2 adults, 1 child
  • Classic 1 King with 1 extra-large double bed for 2 adults, 1 child
  • Premier Corner 1 King with 1 extra-large double bed for 2 adults, 1 child
  • Classic Riverview 1 King with 1 extra-large double bed and 2 double beds for 2 adults, 1 child
  • Premier View Corner 1 King with 1 extra-large double bed for 2 adults, 1 child
  • Classic Lakeview 2 Double with 2 double beds for 4 adults, 3 children
  • Classic 2 Double with 2 double beds for 4 adults, 3 children
  • Classic Riverview 2 Double with 2 double beds for 4 adults, 3 children
  • Executive Suite 1 King with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
  • Lifestyle Suite View 1 King with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
  • Lifestyle Suite 1 King with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
  • Pinnacle 1 King – Higher Floor with 1 extra-large double bed for 2 adults, 1 child
  • Pinnacle 2 Double – Higher Floor with 2 double beds for 4 adults, 3 children
  • Pinnacle Riverview 1 King – Higher Floor with 1 extra-large double bed for 2 adults, 1 child
  • Pinnacle Lakeview 1 King – Higher Floor with 1 extra-large double bed for 2 adults, 1 child
  • Pinnacle Riverview 2 Double – Higher Floor with 2 double beds for 4 adults, 3 children
  • Classic Double Room with Two Double Beds – Bath Tub/Disability Access with 1 double bed for 2 adults, 1 child
  • Classic King Room – Bath Tub/Disability Access with 1 extra-large double bed for 2 adults, 1 child
  • Pinnacle Double Room with Two Double Beds and Lakeview – Higher Floor with 2 double beds for 4 adults
  • Classic Double Room with Two Double Beds and Bath Tub – Disability Access for 2 adults
  • Classic Double Room with Two Double Beds and Roll-In Shower – Disability Access for 2 adults
  • Double Room with Two Double Beds and Bath Tub – Disability Access/River View for 2 adults
  • Double Room with Two Double Beds and Roll-In Shower – Disability Access/River View with 2 double beds for 4 adults
  • Double Room with Two Double Beds and Bath Tub – Disability Access/Lake View for 2 adults
  • Classic King Room with Bath Tub – Disability Access with 1 extra-large double bed for 2 adults
  • King Room with Bath Tub – Disability Access/River View for 3 adults
  • King Room with Roll-In Shower – Disability Access/River View for 3 adults
  • King Room River View – Disability Access/Bath Tub with 1 extra-large double bed for 2 adults
  • Classic King Room with Roll-In Shower – Disability Access with 1 extra-large double bed for 2 adults
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Reviews

  • Ben from Germany (9/10)

    Amazing lobby to walk into, we stayed there during Christmas time and their lobby was decked out with Christmas decor and the staff was very friendly and helpful for any questions needed. The coolest part was the room keys, they were made out of wood and it was small detail but really showed how much they stand out compared to other hotels.

  • Betrice from United States (8/10)

    It was very clean and the staff was very professional and friendly.

  • Arrieta from United States (9/10)

    View toward the river

  • Kandace from United States (7/10)

    The location was nice. Staff was also very nice.

  • Morgan from United States (9/10)

    Bathroom amenities are the best.

  • Elba from United States (9/10)

    Great location and room with a river view was great and super spacious.
    Photo added from room view

  • Emily from United States (9/10)

    Views are incredible

  • Eve from United Kingdom (8/10)

    The staff were amazing, everyone was helpful and smiling; they couldn’t do enough for you! The facilities in the room were good too just wish you would shout more about the things you do to be more sustainable- like the fact you get discount for reusing towels etc. such a great incentive but we only saw the sign on our last day completely by accident. The reception area is very contemporary and the bar area is lovely!

  • Emily from United States (8/10)

    The location is right in the heart of downtown with easy access to the riverwalk.

  • Wendy from United States (8/10)

    I liked the elavators. The floor we were on, the view from our room.

Facilities

General:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Parking:

  • Valet parking
  • Parking garage

Wellness:

  • Fitness classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
  • Fitness centre

Activities:

  • Bicycle rental

Food & Drink:

  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility:

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • German
  • English
  • Spanish
  • French
  • Chinese

Cleaning services:

  • Laundry

Safety & security:

  • Safety deposit box

Reception services:

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Entertainment and family services:

  • Babysitting/child services
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Rules

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.7

Comfort:

9.1

Location:

9.3

Facilities:

8.7

Cleanliness:

9.0

Value for money:

8.0

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