521 North Rush Street, River North, Chicago, IL 60611, United States
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Image 1 of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Image 2 of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Overview

Nestled in the heart of Chicago’s vibrant River North neighborhood, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, stands as an oasis of refined elegance and impeccable hospitality. This iconic landmark, located at 521 North Rush Street, Chicago, IL 60611, United States, promises a truly unforgettable experience for discerning travelers seeking the very best that the Windy City has to offer.

Stepping through the doors of The Gwen, guests are immediately enveloped in a world of timeless sophistication and modern luxury. The hotel’s façade, a striking example of Art Deco architecture, sets the tone for the exceptional journey that awaits. With a Scored 8.8 8.8 and 4 stars, The Gwen has earned a reputation for excellence, offering an unparalleled level of service and attention to detail.

The Gwen’s 300 spacious guest rooms and suites are designed to provide the ultimate in comfort and refinement. Each accommodation features a carefully curated blend of classic and contemporary elements, seamlessly blending timeless charm with the latest in modern amenities. Plush bedding, marble bathrooms, and floor-to-ceiling windows that offer breathtaking views of the city skyline or the Chicago River create an ambiance of pure indulgence.

One of the hotel’s crown jewels is the exquisite Presidential Suite, a true masterpiece of design and sophistication. Spanning over 1,500 square feet, this luxurious sanctuary boasts a separate living room, a formal dining area, and a private study, all adorned with custom-made furnishings and artwork. The expansive terrace, complete with a stunning view of the iconic Michigan Avenue, provides the perfect setting for private events or intimate gatherings.

Culinary excellence is paramount at The Gwen, where guests can indulge in a culinary journey that celebrates the flavors of the Windy City. The hotel’s signature restaurant, Upstairs at The Gwen, offers a refined and innovative take on contemporary American cuisine, using the freshest locally sourced ingredients. Diners can savor their meals while enjoying breathtaking views of the city skyline through the restaurant’s floor-to-ceiling windows.

For those seeking a more relaxed dining experience, The Gwen’s sophisticated lobby lounge, Circa, provides a cozy and inviting atmosphere. Guests can sip on expertly crafted cocktails, sample a selection of artisanal small plates, and engage in lively conversations, all while immersed in the hotel’s elegant and refined ambiance.

Beyond the exceptional dining experiences, The Gwen offers an array of recreational and wellness facilities to cater to the diverse needs of its guests. The hotel’s state-of-the-art fitness center, equipped with the latest exercise equipment and personal training services, allows guests to maintain their fitness routines while away from home. The indoor pool and whirlpool spa provide a serene oasis for relaxation and rejuvenation.

For those seeking to explore the city, The Gwen’s prime location on Michigan Avenue, known as the “Magnificent Mile,” provides unparalleled access to the best that Chicago has to offer. Guests can stroll along the iconic shopping district, admire the architectural wonders that dot the cityscape, or visit the nearby cultural institutions, such as the Art Institute of Chicago and the Museum of Contemporary Art.

The Gwen’s impeccable service extends beyond the hotel’s walls, with a dedicated concierge team ready to assist guests with custom-tailored experiences, from arranging private tours and exclusive access to reserving the finest dining establishments in the city.

Whether traveling for business or leisure, guests at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, are guaranteed an unforgettable experience that seamlessly blends the grandeur of the past with the sophistication of the present. This iconic hotel stands as a testament to the enduring elegance and uncompromising quality that define the Luxury Collection brand, making it the ultimate destination for discerning travelers seeking an exceptional stay in the heart of Chicago.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Accommodations

AccommodationDetails
Guest Room, 1 King1 extra-large double bed for 2 adults, 1 child
Guest room, 2 Queen1 large double bed for 2 adults, 1 child
Deluxe, Guest room, 2 Queen, City view1 extra-large double bed for 2 adults, 1 child
Grand Deluxe, Guest room, 2 Queen, City view1 extra-large double bed for 2 adults, 1 child
Guest room, 1 King, City view1 extra-large double bed for 2 adults, 1 child
Junior Suite, 1 King1 extra-large double bed and 1 sofa bed for 2 adults, 1 child
Terrace, Junior Suite, 1 King, Harbor view, Balcony1 extra-large double bed and 1 sofa bed for 2 adults, 1 child
Suite, 1 King, Sofa bed, Gulf front1 extra-large double bed and 1 sofa bed for 2 adults, 1 child
Suite, 1 King, Sofa bed1 extra-large double bed and 1 sofa bed for 2 adults, 1 child
Terrace, Suite, 1 King, Sofa bed, City view1 extra-large double bed for 2 adults, 1 child
Gwen Luxury, Suite, 1 King, Sofa bed, Michigan Ave view1 extra-large double bed for 2 adults, 1 child
Grand Deluxe, Guest room, 1 King, Michigan Ave view1 extra-large double bed for 2 adults, 1 child
Image 3 of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Image 4 of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Reviews of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

  • Kathleen from United States (9/10)

    it’s a beautiful hotel with a beautiful lobby and lobby bar. we really enjoyed sitting in the relaxed atmosphere of the lobby to have a cocktail and relax!

  • Shani from United States (9/10)

    Location was great! Drinks were good, staff was very friendly and our room was clean and comfortable!

  • Autumn from United States (9/10)

    I only stayed for one night, so I did not utilize a lot of the extra services. However, the hotel and the room itself were absolutely beautiful. Everything was sparkling clean and staff was friendly throughout.

  • Hay from United States (9/10)

    It was a beautiful place! Great food! Polite staff.

  • Kathryn from United States (9/10)

    Right on magnificent mile and close to lots of shopping/museums, close the L for everything else! The hotel was nice and our room was great—spacious and the bathroom had a large soaking tub. Fitness facilities were great and the breakfast (if you get the included breakfast with your stay) was definitely worth it!

  • Barbara from United States (9/10)

    Clean, spacious room. Quiet on the 17th floor.

  • Salomon from United States (9/10)

    Everything

  • Annetta from Switzerland (9/10)

    Excellent hotel, fantastic location just off Michigan Avenue, easy access to the city and all the sights

  • Jennifer from Qatar (8/10)

    The location is amazing!

  • Ryan from United States (9/10)

    Room and amenities

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Laptop safe
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Refrigerator

Parking:

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace

Wellness:

  • Fitness
  • Fitness centre

Living Area:

  • Desk

Food & Drink:

  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Room Amenities:

  • Clothes rack

Languages spoken:

  • Bosnian
  • English
  • Spanish
  • Indonesian
  • Chinese

Cleaning services:

  • Daily housekeeping

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box

Media & Technology:

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Video
  • Radio
  • Telephone
  • Pay-per-view channels

Reception services:

  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Image 5 of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Image 6 of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

House Rules at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.0

Comfort:

9.2

Location:

9.5

Facilities:

9.0

Cleanliness:

9.4

Value for money:

8.2