

Holiday Inn Hotel & Suites Chicago – Downtown, an IHG Hotel Overview
First Impressions
Walking into the Holiday Inn Hotel & Suites Chicago – Downtown, an IHG Hotel, you immediately get that reliable, no-nonsense vibe that makes business travelers and tourists alike feel at ease. It’s a three-star property that doesn’t try to be something it’s not — and honestly, that’s exactly what makes it work so well. The lobby has that clean, modern Holiday Inn aesthetic with comfortable seating areas where you’ll often see guests planning their day over coffee.
Location That Actually Matters
Here’s what I love about the Harrison Street location — you’re genuinely in the thick of things without the chaos of being right on Michigan Avenue. Chicago‘s Loop is just a quick walk or short ride away, but you’re also perfectly positioned for exploring the West Loop’s incredible food scene. I mean, you’ve got some of the city’s best restaurants within a few blocks, and Union Station is close enough that you can easily catch trains to the suburbs or other cities. The couples who stay here clearly get it — there’s something nice about being able to walk to dinner and not fight tourist crowds every time you step outside.
The Room Experience
The room setup here is actually pretty smart — many of the suites have separate living areas that give you space to spread out, which is rare at this price point downtown. The beds are comfortable (that Holiday Inn pillow menu thing really does work), and the bathrooms are updated with decent water pressure. You know what I appreciated? The blackout curtains actually block out the city light, so you can sleep in if you want. The work desk is properly sized too, not one of those tiny hotel afterthoughts.
Breakfast and Parking Perks
The breakfast situation is solid — they do both American classics and a buffet setup that covers the basics well. Nothing fancy, but the coffee’s good and there’s enough variety that you won’t get bored if you’re staying multiple nights. What really sets this place apart though is the private parking — and if you’ve ever tried to park downtown Chicago, you know that’s basically gold. Sure, there’s a fee, but it’s reasonable compared to what you’d pay at a garage blocks away.
Why Guests Love It
This hotel works because it delivers exactly what it promises without any surprises. The staff knows the neighborhood well and can point you toward good local spots that aren’t just the obvious tourist traps. The location rating speaks for itself — you’re close enough to everything that matters but far enough from the madness to actually relax. It’s the kind of place where you check in, settle into your room, and realize you can actually enjoy Chicago instead of just surviving it. For the price point in this part of the city, that’s honestly pretty impressive.
Chicago hotels keep guests close to museum campus, lakefront trails, and rooftop speakeasies.
Holiday Inn Hotel & Suites Chicago – Downtown, an IHG Hotel Accommodations
| Accommodation | Details |
|---|---|
| Standard Room | 1 extra-large double bed and 2 double beds for 2 adults, 1 child |
| King Suite with Sofa Bed | for 4 adults, 3 children |
| Standard King Room | 1 extra-large double bed for 2 adults, 1 child |
| Queen Suite with Two Queen Beds and Sofa Bed | 1 sofa bed for 6 adults, 4 children |
| Standard Room with Two Queen Beds | 2 large double beds for 4 adults, 3 children |
| Queen Room with Two Queen Beds and Mobility Accessible Tub | 2 large double beds for 4 adults, 2 children |
| King Room with Accessible Tub – Mobility Access | 1 extra-large double bed for 2 adults, 1 child |
| King Room with Mobility Accessible Roll-In Shower – Non-Smoking | 1 extra-large double bed for 2 adults, 1 child |
| King Suite – Disability Access | for 4 adults, 2 children |


Reviews of Holiday Inn Hotel & Suites Chicago – Downtown, an IHG Hotel
Erica from United States (8/10)
The beds were very comfortable the pillows were very very comfortable the location was nice parking and everything was nice staff was nice it was clean it was fast it was convenient I am comfortable and relaxed
Mary from United States (9/10)
over all everything was great
Alice from United States (7/10)
Sandra from United States (8/10)
Burchill from United States (8/10)
The were near by were great. Surrounding neighborhood was safe. Bed was comfortable and room was clean. Each room was stocked with any toilitry needs you may have.
Sarah from Ghana (7/10)
1. The environment was serene
2. Nice facilities. There was a scale to weigh your luggageHernández from United States (8/10)
N/A
Anton from United States (7/10)
Service
Vang from United States (9/10)
Maurice the front desk was super friendly very very helpful and resourceful
Robert from United States (9/10)
Location
Facilities
General:
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Parking:
- Accessible parking
Services:
- ATM/cash machine on site
- Luggage storage
- Fax/photocopying
- Express check-in/check-out
- Laundry
- Business centre
- 24-hour front desk
- Meeting/banquet facilities
Wellness:
- Fitness
- Sun loungers or beach chairs
- Fitness centre
Food & Drink:
- Snack bar
Accessibility:
- Visual aids: Tactile signs
- Visual aids: Braille
- Lower bathroom sink
- Higher level toilet
- Wheelchair accessible
Languages spoken:
- English
- Spanish
Safety & security:
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
Reception services:
- Invoice provided
Great for your stay:
- Parking
- Free WiFi
- Fitness centre
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Private parking
- Luggage storage
- Laundry
- Lift


House Rules at Holiday Inn Hotel & Suites Chicago – Downtown, an IHG Hotel
Pets:
- Pets are not allowed.
Groups:
- When booking more than 6 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00 to 23:30
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
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