

Hotel Description
Nestled along the picturesque Chicago Riverwalk, the Sheraton Grand Chicago Riverwalk is a captivating oasis of luxury and comfort in the heart of the Windy City. This 4-star hotel, rated 7.8 out of 10, offers a seamless blend of contemporary elegance and timeless sophistication, providing guests with an unparalleled experience.
Situated at 301 East North Water Street in the vibrant Streeterville neighborhood, the Sheraton Grand Chicago Riverwalk boasts a prime location, offering easy access to some of the city’s most iconic landmarks and attractions. The hotel’s striking glass facade and sleek, modern design set the tone for the exceptional experience that awaits guests.
As you step into the grand lobby, you’ll be captivated by the warm, inviting ambiance and the impeccable attention to detail. The spacious and airy interiors are adorned with rich, earthy tones, accented by natural wood and stone elements, creating a harmonious and calming atmosphere.
The guest rooms at the Sheraton Grand Chicago Riverwalk are designed with the utmost care and attention to comfort. Each room features plush bedding, a flat-screen television, and a well-appointed bathroom with luxurious amenities. Many of the rooms offer breathtaking views of the Chicago River or the iconic cityscape, allowing guests to immerse themselves in the energy and vibrancy of the city.
One of the hotel’s standout features is its unparalleled dining experience. The on-site restaurants offer a diverse range of culinary delights, showcasing the best of local and international cuisine. From the signature Riverwalk Cafe, which serves up mouthwatering American fare with a twist, to the elegant Shula’s Steak House, where guests can indulge in prime cuts of steak and seafood in a sophisticated setting, there’s something to satisfy every palate.
For those seeking relaxation and rejuvenation, the Sheraton Grand Chicago Riverwalk boasts a state-of-the-art fitness center, complete with the latest exercise equipment and a tranquil indoor pool. The hotel also offers a range of wellness services, including a full-service spa, where guests can indulge in rejuvenating treatments and massages.
Business travelers will appreciate the hotel’s extensive meeting and event facilities, which include versatile event spaces, advanced audio-visual equipment, and dedicated event planning services. Whether you’re hosting a corporate conference, a lavish wedding, or an intimate gathering, the Sheraton Grand Chicago Riverwalk is equipped to exceed your expectations.
Beyond the hotel’s impressive amenities, the Sheraton Grand Chicago Riverwalk’s prime location allows guests to easily explore the city’s vibrant culture and attractions. Just steps away, you’ll find the iconic Navy Pier, the Magnificent Mile, and a wealth of museums, theaters, and world-class shopping. The hotel’s concierge team is on hand to provide personalized recommendations and assistance, ensuring that your stay is seamless and unforgettable.
The Sheraton Grand Chicago Riverwalk is a testament to the city’s rich history and dynamic spirit. With its unparalleled service, luxurious accommodations, and exceptional dining and recreational offerings, this hotel sets a new standard for hospitality in Chicago. Whether you’re visiting for business or leisure, the Sheraton Grand Chicago Riverwalk is the perfect home base for your exploration of this magnificent city.
Rooms
- Traditional Double Room with 1 double bed for 4 adults, 3 children
- Traditional King Room with 1 extra-large double bed for 3 adults, 2 children
- Club Double Room with City View – High Floor with 1 double bed for 4 adults, 3 children
- Club King Room with City View – High Floor with 1 extra-large double bed for 3 adults, 2 children
- Deluxe Double Room with River View with 2 double beds for 4 adults, 3 children
- Deluxe King Room with River View with 1 extra-large double bed for 3 adults, 2 children
- Family Double Room with Twin Sleeper with 2 double beds and 1 sofa bed for 5 adults, 4 children
- Junior King Suite with Sofa Bed and City View with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
- Executive Suite with Lake View with 2 double beds for 3 adults, 2 children
- Illinois, 1 Bedroom Larger Suite, 1 King or 2 Double with 2 double beds and 1 large double bed for 3 adults, 2 children
- 1 Bedroom Suite, 2 Double with 2 double beds for 4 adults, 3 children
- Guest Room, 1 King with 1 extra-large double bed for 3 adults, 2 children
- Double Room with Two Double Beds and Adapted Tub – Mobility Accessible with 2 double beds for 4 adults, 3 children
- King Room with Adapted Tub – Mobility and Hearing Accessible with 1 extra-large double bed for 3 adults, 2 children
- Double Room with Two Double Beds and Roll-n Shower – Mobility and Hearing Accessible with 2 double beds for 4 adults, 3 children
- King Room with Roll-in Shower – Mobility and Hearing Accessible with 1 extra-large double bed for 3 adults, 2 children


Reviews
Willem from United Arab Emirates (8/10)
Lovely rooms, spacious, beautiful views and very centrally located
Eboni from United States (9/10)
Excellent!!!
John from United States (8/10)
Terrific location, right on Chicago River and close to multiple tourist attractions.
Stephanie from Canada (9/10)
Location was amazing and Susanne at the guest service desk was so friendly and helpful.
Ivan from Australia (7/10)
The room was comfortable and functional. I liked that shampoo/conditioner/body wash were all in refillable bottles, which was environmentally friendly. I liked that I had the option not to have daily housekeeping as it just wasn't required. One staff member however would always stop to ask me if I needed anything whenever I passed her in the corridor.
Ana from Mexico (7/10)
Good location right at the Riverwalk.
I really like the breakfast at the River Cafe, which is downstairs. Congrats to the chef and all the staff, but one thing that we saw was that the OJ on a glass was poured to the OJ jug. The next day we didn’t ask for OJ.Viet from United States (7/10)
Good receptionists. Awesome view.
Husham from United States (9/10)
Room is clean
Adriana from United States (7/10)
Views of the river and the city. Restaurants and shops were within walking distance. Staff were friendly.
Katrina from United States (7/10)
I was disappointed that the free gift form the gift shop was not available all 4 of our days we stayed there.
Also, we stated we didn't need room service and that got me to thinking, why wouldn't there be an incentive to not have service, after all we are saving your staff time and supplies by bypassing this service?
Facilities
Bedroom:
- Wardrobe or closet
General:
- Minimarket on site
- Vending machine (snacks)
- Vending machine (drinks)
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Parking:
- Valet parking
- Parking garage
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Toilet
- Free toiletries
- Hairdryer
Outdoors:
- Outdoor furniture
- Sun terrace
Wellness:
- Fitness classes
- Fitness
- Sun loungers or beach chairs
- Fitness centre
Transport:
- Public transport tickets
Activities:
- Live music/performance
- Tour or class about local culture
- Bike tours
- Walking tours
- Movie nights
- Stand-up comedy
- Pub crawls
Living Area:
- Desk
Food & Drink:
- Coffee house on site
- Fruits
- Wine/champagne
- Kid-friendly buffet
- Kid meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Auditory guidance
- Visual aids: Braille
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Languages spoken:
- German
- English
- Spanish
- French
- Italian
- Portuguese
Cleaning services:
- Ironing service
- Dry cleaning
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Telephone
- TV
Reception services:
- Invoice provided
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Great for your stay:
- Parking
- 6 restaurants
- Pets allowed
- Air conditioning
- Free WiFi
- Fitness centre
- Family rooms
- Flat-screen TV
- Room service
- Facilities for disabled guests
Indoor swimming pool:
- Opening times
- Open all year
- All ages welcome
- Heated pool
- Pool/beach towels


Rules
Pets:
- Free! Pets are allowed. No extra charges.
Groups:
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in:
- From 16:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
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